Terms and Conditions
Refund & Exchange Policy
At MonaLI, we want you to be completely satisfied with your purchase. If you have any issues or concerns with your order, please do not hesitate to contact us. We accept returns and exchanges within 30 days of purchase, provided the item is in its original condition.
We take great care in ensuring that your order is securely packaged to prevent any damage during transit. However, if your item arrives damaged, please contact us immediately with photos of the product and packaging. We will work with you to resolve the issue and ensure your satisfaction.
For any inquiries regarding our refund and exchange policy, feel free to reach out to our customer care team.
Privacy Policy
At MonaLI Ceramique, we are committed to protecting the privacy and safety of our customers. We only collect essential personal information required for processing orders and providing a personalized shopping experience.
We use secure third-party payment gateways to process all transactions, ensuring that your financial data is protected. Your personal information will never be shared with third parties for marketing purposes.
If you have any concerns about the privacy and security of your information, please contact us. Your trust is important to us, and we are dedicated to addressing any questions or issues you may have.
Wholesale Partnerships
Interested in retailing our premium home decor items? Partner with MonaLI Ceramique to showcase our stunning products in your store. We offer competitive wholesale pricing and support for our partners to drive mutual success.
Whether you have a boutique, showroom, or online store, we welcome the opportunity to collaborate with you. Reach out to us for more information on becoming a valued wholesale partner and expanding your product offerings.
Accepted Payment Methods
- Credit / Debit Cards
- PayPal
- Bank Transfer
- Installment Plans